The Gulfstar companies: Gulfstar Aviation, Inc. Gulfstar Air Charters Inc. and GRAND JET respect your privacy and will make every effort to safeguard your personal information. We will limit the collection and use of personal information to only that which is necessary to administer our business. In order to continually improve our products and services we collect information from our visitors on a voluntary basis. Some of this information is shared between Gulfstar Aviation, Inc., Gulfstar Air charters, Inc. and GRAND JET to meet the requirements of the F.A.A. and D.O.T. We do not rent, sell or transmit personal information to other organizations. We want to make your experience positive in all aspects and want you to feel comfortable using our site and our services without any reservations. IF YOU DO NOT AGREE WITH OUR POLICIES, PLEASE DO NOT USE OUR SITES. Gulfstar companies may update this privacy policy from time to time, and will note the date of the last update at the bottom of this page. We encourage you to frequently visit this area and stay informed, as your continued use of the site following the posting of changes to these terms means that you consent to all changes.
Collection and Use of Information
Our clients and guests must provide certain information when they apply to use the Services such as name, address, telephone number, and billing information (credit card number). The personal information collected from clients and guests during the registration process is used to manage each User’s account (such as billing and collections) and to provide services as well as TSA requirements to pre-clear our passengers. We may additionally collect personal information from members and guests during their use of our Services. We use this information primarily to provide a customized experience. We may use registration information to contact you in a variety of ways. We may send you offers through email, phone or regular mail of our products and services or offers on behalf of selected affiliates.
Sharing your Information
We may disclose your information to third party partners who help us with our Services, such as service providers or suppliers, and with business partners. On occasion, our business partners may also offer you additional products and services that may be of interest to you. Such third parties are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and provide web hosting and marketing services.
In addition, we may share your information if necessary to protect the safety, property, or other rights of us, our customers, or employees, or when otherwise required by law. We reserve the right to transfer information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your information with any inquiries concerning the processing of that information.
On occasion we like to take photographs and videos of our clients as they enjoy our services and will post them on, but not limited to, our website, brochures, advertising materials, Twitter, Facebook and YouTube.
Voluntary Surveys
We may periodically conduct both business and individual surveys. We encourage clients to participate in these voluntary surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain confidential. We take the information we receive from individuals responding to our surveys and combine (or aggregate) it with the responses of other members to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products.
Gulfstar Companies Commitment to Data Security
Gulfstar Aviation, Gulfstar Air Charters, Inc. and GRAND JET have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information. We will never sell your information to a third party.
Technology
We may collect additional information about your interactions with our Sites, such as usage, viewing, and technical data including your browser information or IP address through various technologies.
- Cookies: A “cookie” is a small data file that can be placed on your hard drive when you visit certain websites. We use cookies to collect, store, and sometimes track information for statistical purposes to operate and improve the products and services we provide and to manage our network and property. We also use cookies to save your personal settings and to provide customization and personalized services. To measure site activity and provide a better user experience, we may allow our service providers or business partners to compile information from the cookies, Web beacons or other technologies on our websites which may include information about your visit (such as demographic data, browser type, IP address, pages visited, activities conducted on the page and the day and time of your visit). We may also allow third party advertising and approved partners to use this information to develop personalized content and appropriate advertising based on your visits over time on GULFSTAR web sites and non-GULFSTAR web sites.
- Log Data: When you visit our Sites, whether as a member, a guest or as a visitor just browsing, our servers automatically record information that your browser sends whenever you visit a website, called “log data.” This log data may include information such as your computer’s Internet Protocol (IP) address, browser type or the website from which you are visiting, pages of our Site that you visit, the time spent on those pages, information you search for, access times and dates, and other statistics.
- Web Analytics: We may use third party web analytics services such as Google Analytics on this Site or on social media platforms. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the Site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the Site. We may also generate aggregate, non-identifying profiles from information provided during registration (such as the total number, but not the names, of members), as well as through online surveys and promotions with select advertisers. We may use this aggregated and non-identifying information to sell advertisements that appear on our Sites and Services.
- Other Technology: Gulfstar Aviation, Gulfstar Air Charters and GRAND JET engages third parties to track and analyze individual usage and volume statistical information from individuals who visit our Sites by recording click-stream behavior, including what information is displayed on the screen to the visitor, which pages visitors go to most often and whether visitors receive error messages from certain pages. This information is used to enhance the functionality and features of our Sites, and for troubleshooting purposes.
Updated: July 1, 2023